Privacy Policy

Last Updated: October 21, 2025

Who We Are

Minara Learn (referred to as "Minara," "we," "us," or "our") provides leadership development, AI training, and team productivity programs. Our website is MinaraLearn.com.

Contact: info@minaralearn.com Location: Dubai, United Arab Emirates

What Information We Collect

We collect information you give us directly and information collected automatically when you use our website or services.

Information you provide:

  • Name, email address, phone number, company name, and job title when you contact us or register for programs

  • Payment information when you purchase services (processed securely by third-party payment providers)

  • Any other information you choose to share in inquiries, applications, or during training sessions

Information collected automatically:

  • Basic website usage data (pages visited, time spent, referring URLs)

  • Device and browser information

  • IP address and general location data

  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use your information to:

  • Deliver training programs and services you've requested

  • Communicate about bookings, schedules, and program materials

  • Send invoices and process payments

  • Respond to your questions and provide customer support

  • Improve our website and services

  • Send occasional updates about new programs (you can unsubscribe anytime)

  • Comply with legal obligations

We do not sell your personal information. Ever.

Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract performance: To deliver services you've purchased

  • Legitimate interests: To improve our services and communicate relevant offerings

  • Consent: For marketing emails (you can withdraw consent anytime)

  • Legal obligation: To comply with tax, accounting, and other legal requirements

Who We Share Information With

We share your information only when necessary:

  • Service providers: Payment processors, email platforms, and scheduling tools that help us run our business (all bound by confidentiality agreements)

  • Legal requirements: If required by law or to protect our rights

  • Business transfers: If Minara is sold or merged (you'll be notified)

We do not share your data with advertisers or data brokers.

Cookies

Our website uses cookies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Improve website performance

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Your Rights (GDPR & EMEA)

You have the right to:

  • Access: Request a copy of your personal data

  • Rectification: Correct inaccurate information

  • Erasure: Request deletion of your data (with some exceptions)

  • Restriction: Limit how we process your data

  • Portability: Receive your data in a portable format

  • Object: Oppose certain processing activities

  • Withdraw consent: Unsubscribe from marketing at any time

To exercise these rights, contact us at info@minaralearn.com

Data Retention

We keep your information only as long as necessary:

  • Active clients: Duration of service plus 7 years for accounting/legal purposes

  • Inquiries: 2 years unless you request earlier deletion

  • Marketing lists: Until you unsubscribe

International Transfers

We are based in Dubai (UAE). If we transfer data outside the UAE or EMEA, we ensure appropriate safeguards are in place (standard contractual clauses or equivalent protections).

Security

We use reasonable technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with a new "Last Updated" date. Significant changes will be communicated via email if you're on our mailing list.

Questions or Complaints

If you have questions or concerns about how we handle your data, contact us at info@minaralearn.com

For GDPR complaints: You have the right to lodge a complaint with your local data protection authority.