AI skills for every role

A diagram illustrating different levels of AI training: AI Practitioner, AI Native, AI Champion, and AI Leader, each with descriptions of their training focus and certifications.
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AI Practitioner

Who They Are

  • Employees with little or no prior AI experience

  • Users of basic digital tools in daily work

  • Curious about using AI to boost productivity


Skills Needed

  • Basic understanding of AI and its everyday uses

  • Familiarity with common AI-powered tools (e.g., document assistants, smart email features)

  • Safe and ethical use of AI in daily work

  • Ability to write simple prompts and use AI features for productivity


Learning Pathway

  • 3-hour AI Productivity Workshop: In-person and/or remote

  • Quick intro to AI concepts

  • Demonstrations of AI tools for common tasks

  • Hands-on practice (e.g., using AI for document editing or email)

  • Key tips on safe and effective AI use.

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AI Native

Who They Are

  • Government or Business professionals with basic AI awareness and solid digital skills

  • Regularly use technology to optimize their workflows

  • Ready to apply AI tools directly to their specific job functions


Skills Needed

  • Confident use of AI-powered tools relevant to their department

  • Ability to integrate AI into work processes (e.g., data analysis, workflow automation)

  • Skill in crafting effective prompts and troubleshooting AI outputs

  • Awareness of data privacy and ethical considerations when applying AI

  • Critical thinking to assess AI’s role and value in daily tasks


Learning Pathway

  • 2-Week Learning Sprint

    • Two 2h- workshops (in-person and/or remote) +

    • Self study + Exercises (in- and outside of workshop)

  • Interactive demos of advanced AI features and tools

  • Guided exercises applying AI to real government work scenarios

  • Practice creating, refining, and evaluating AI prompts and outputs

  • Tips for workflow automation and efficiency using AI

  • Brief on data privacy and responsible AI use

Flowchart showing the learning process: 1. Group learning, 2. Reading, 3. Group review, 4. Certificate achievement.
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AI Champion

Who They Are

  • Advanced government and business professionals with strong AI skills

  • Motivated to become in-house AI trainers, coaches, or advocates

  • Ready to lead, support, and inspire AI adoption in their departments


Skills Needed

  • Deep understanding of AI concepts and applications

  • Advanced use of AI tools for specialized, departmental tasks

  • Ability to teach, mentor, and support colleagues in using AI

  • Skills in facilitating workshops, managing group learning, and addressing resistance

  • Assessing learning outcomes and providing constructive feedback

  • Adapting and customizing AI training materials for different audiences

  • Strong grasp of data privacy, ethics, and responsible AI use


Learning Pathway

  • 4-Week Train-the-Trainer Program

    • Four interactive workshops (2,5 hours each, once per week)

    • Self-study and peer coaching exercises between sessions

  • Masterclass in advanced AI concepts, tools, and applications

  • Training in facilitation skills and group management

  • Practice sessions delivering AI training and coaching

  • Methods for assessing learning outcomes and giving feedback

  • Customizing content for specific departmental needs

  • Deep dive into AI ethics and governance in a public sector context

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AI Leader

Who They Are

  • Senior government or business executives, directors, or managers

  • Responsible for driving digital transformation and AI adoption at the organizational or policy level

  • Set the vision and strategy for AI across their teams or departments


Skills Needed

  • Strategic understanding of AI’s impact on government and society

  • Ability to identify and prioritize AI opportunities aligned with organizational goals

  • Knowledge of AI governance, regulation, ethics, and risk management

  • Skills to lead cultural and organizational change for AI adoption

  • Ability to evaluate the success and impact of AI initiatives

  • Informed decision-making on AI investments, partnerships, and policies


Learning Pathway

  • Executive AI Leadership Program

    • AI Native Curriculum +

    • Leadership Module of 2 workshops in small 3-4 person cohorts

  • Strategic briefings on global and local AI trends in government

  • Case studies on successful AI implementation and transformation

  • Workshop on leading AI-driven change and shaping organizational culture

  • Session on AI governance, ethics, regulation, and risk mitigation

  • Peer discussions and networking with other government leaders

  • Action planning for integrating AI into departmental or organizational strategy

Flowchart illustrating a process with interconnected steps: idea generation, reading, discussion, then a looping back to idea generation, followed by reading, discussion, and concluding with a certificate or certification document.
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